The Quality Process
Atlas Van Lines formally entered into the quality process, addressing its customers' needs in July, 1986, with the inception of our mission statement and the introduction of the Operation Excellence program which was designed to solicit our customers' opinions and suggestions to improve our service. As an award winning interstate agent of Atlas Van Lines, Ace Moving and Storage has received numerous awards that demonstrate our commitment to quality service.
The Milton M. Hill Quality Award is dedicated to the memory of Atlas Director Milt Hill whose commitment to quality and professionalism left a lasting influence on our organization. Criteria include the Hauling Excellence Award and outstanding performance ratings in customer satisfaction, estimating, claims, safety, and warehouse operations. This award is the ultimate mark of distinction for Atlas Agents; those who earn it truly rank among "the best of the best."
Atlas World-Class Commitment is required of all who are involved serving the customers of Atlas. It is the primary concern of agency personnel, corporate staff, and van operators. The failure and cost for non-conformance could result in declining profits, loss of future business opportunities, and elimination of present business relationships.
It is our belief that by attaining our goals, objectives and standards, Atlas will be the leading provider of service in its industry. By providing the quality demanded by the Atlas Word-Class Commitment, our customers will expect no less.
Superior Packing Award
TheSuperior Packing Awardrecognizes agents whose care for customers' belongings is evident in an exceptionally low incidence of claims.
Sales Achievement Award
TheSales Achievement Awardis presented to those agents who have Convention Year (July 1 through June 30) sales in excess of $1,000,000. Sales revenues for Atlas Van Lines and its forwarders are included in this category.
Hauling Excellence Award
The AtlasHauling Excellence Awardrecognizes agents who handle a significant amount of household goods volume, maintain excellence in their operations, and receive at least a 90 percent favorable response when customers are asked if they would again choose the agency's services.
The Journal Records Largest Moving Companies listed by the Journal Record as the Largest Moving Company in Oklahoma.
Metro Top 50 Award Okc's fastest growing privately owned companies.
Green Arrow Award Military traffic management command/ Regional Storage Management Office.
United States Secret Service Certificate of Appreciation
NDTA Presents Quality Awards at the 2008 SDDC Symposium
The Voice of Defense Transportation: 7, May, 2008
The National Defense Transportation Association (NDTA) has wrapped up another successful Expo held in conjuntion with the SDDC Symposium in Orlando, Florida on April 28-30. For over a decade, NDTA has supported the event which draws military and civilian professionals in the fields of transportation, logistics and distribution.
This year, LTG Kenneth Wykle, USA (Ret.), President of the Association, presented the 2008 NDTA Quality Awards (formerly, the SDDC Quality Awards) to companies that have demonstrated superior service and support to the Department of Defense. The award has enjoyed a long and prestigious history from its origins in the Military Traffice Management and Terminal Service (MTMTS) Command in the late 60's. NDTA proudly continues the tradition in the same spirit as the Surface Deployment and Distribution Command (SDDC) and all of its predecessor organizations. This year's NDTA Quualtiy Award Recipients are:
- Ace Transfer & Storage, an Oklahoma Moving Company
- American United Logistics
- BAX Global
- Hidden Valley Moving & Storage
- INTERSTATE Van Lines
- Miramar Transportation, Inc.
- NYK Logistics (Americas), Inc.
- R&R Trucking
- Raith Engineering & Cargo Transport Systems
- Textainer Equipment Management (US), LTD