Moving is stressful. Help your stress level by doing a little legwork up front when choosing a moving company.
Every region is different, so it’s important to think about what you want and need out of a mover in your specific region or state. When it comes to handling your belongings, picking a moving company is not a decision to take lightly, and asking a few questions ahead of time can help ensure your move goes smoothly. Here are the questions we suggest asking your Oklahoma moving company.
1. HOW LONG HAS YOUR COMPANY BEEN IN BUSINESS?
You’re asking this question to find out if they’ve moved enough families to understand the value of your possessions, especially things that have a low monetary value but are priceless, like photos and child-made crafts. If they’ve been around a while, they will have gained experience with proven results in order to stay competitive. They’ll also have protocols to handle special items that are delicate or difficult to move.
2. IS YOUR COMPANY PROPERLY LICENSED?
Moving companies that provide state-to-state services in Oklahoma are required have a US Department of Transportation (DOT) number, which is a license issued by the Federal Motor Carrier Safety Administration (FMCSA). You can check online to see if their license is valid.
3. WHAT KIND OF LIABILITY COVERAGE DO YOU PROVIDE?
Basic liability protection doesn’t cover much. You need to find out if your company can offer you full value protection for an extra fee. Keep in mind that often basic liability is based on weight rather than actual value. You can choose to insure your things based on their cost instead of their weight.
4. DO YOU DO BACKGROUND CHECKS ON ALL OF YOUR EMPLOYEES?
Moving is stressful even before you think about someone else handling your possessions. Make sure your moving company cares about your security by requiring background checks on all employees who may handle your belongings.
5. ARE STORAGE FACILITIES AVAILABLE?
If your belongings will need to be stored for any amount of time, you want to make sure they’ll be in a safe place. Don’t forget to ask how much storage will affect your price.
6. WHO WILL BE PROVIDING SERVICES UPON ARRIVAL AT YOUR FINAL DESTINATION IN THE EVENT OF AN INTERSTATE MOVE?
Some movers may enlist a third party to assist with your move once you arrive at your new home. Find out who that company will be and do research on them as well. Ace Moving & Storage is an interstate agent of Atlas, one of the nation’s largest carriers of household goods and special products.
7. DO YOU HAVE CASE STUDIES FROM PREVIOUS MOVES?
You’ll get a better idea of a mover’s reputation based on reviews and case studies. No one will give a good review to a company that broke their grandmother’s Tiffany lamp.
8. ARE THERE ANY HIDDEN COSTS?
Find out if they supply anything you may need to assist with your move. Ask what things are included (like boxes and hand trucks) and what you may need to pay for separately. Ask about fuel and mileage surcharges, if applicable. Compile some follow-up questions so you’re not blindsided by the total cost of your move.
9. DO THEY HAVE EXPERIENCE MOVING MILITARY?
Tinker Air Force Base, Altus Air Force Base and Fort Sill are just a few of the military bases in Oklahoma. If your move is military-related, you should ask Oklahoma moving companies if they have experience with Do-it-Yourself (DITY) moves, which are designed to provide military members an alternative to move their household on their own.
A follow-up question to ask is if they are an approved participant in the General Services Administration (GSA)’s Centralized Household Goods Traffic Management Program (CHAMP).
10. WHAT KIND OF VEHICLES DO YOU USE?
Oklahoma weather is unpredictable and road conditions can change rapidly. You’ll want to make sure your mover has high quality vehicles equipped to handle Oklahoma weather.
A reputable moving company won’t take offense to any of these questions. They’ll be expecting them and will be ready to give you answers. If you encounter a company that doesn’t seem helpful or want to answer these important questions, you may take their attitude as a sign to move on.
At Ace Moving & Storage we work hard to make sure your transition is as seamless as possible and we want you to feel comfortable with your movers. Contact us today to get a free moving quote.